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How do I find a free ATM?
It's easy. Just check out our ATM Locator Opens a new window. One in every 12 ATMs is within the Allpoint® Surcharge-Free Network, and many are located in national and regional retailers such as Costco®, CVS®, Target®, and 7-Eleven® – so there's sure to be one close to you. Just look for the Allpoint logo.
Can I make a deposit at an ATM?
Yes. In select locations, you can deposit cash and checks via one of Capital One's deposit taking ATMs. See if one is near you Opens a new window or learn more about how to make deposits Opens a new window.
How much does it cost to make a withdrawal from an ATM?
It’s free to withdrawal money at an Allpoint® ATM. You can access your cash for free at over 38,000 ATMs nationwide available in all 50 states. Even if you use an ATM that is not in the Allpoint Network, Capital One 360 will not charge you a fee, but be aware that the ATM owner may. To avoid paying a fee, ask for cash back when making a purchase using your Card PIN at participating merchants.
Please Note: If the surcharge screen appears during your Allpoint ATM transaction, press “yes” to accept the surcharge and proceed with your withdrawal. You will NOT be charged the surcharge or Allpoint will refund your money. Refunds are paid only for the surcharge.
What if I get charged when I use an Allpoint ATM?
If you see that you have been charged for using an Allpoint ® ATM, click on the transaction and then the “Submit a request to dispute this transaction” link, or give us a call at 1-888-464-0727, 8 AM to 8 PM, 7 days a week.
Who can I contact if I have a question or issue with one of your check deposit taking ATMs?
If you have a question or issue with one of our check deposit taking ATMs, please talk to one of our Café or Retail Associates or give us a call at 1-888-464-0727 from 8 AM to 8 PM, 7 days a week.
Can I use Capital One ATMs?
Sure can. 360 Checking® Customers now have access to over 2,000 fee-free Capital One ATMs in certain areas, plus 38,000 fee-free Allpoint® ATMAutomatic Teller Machines all over the U.S. And now, you can deposit checks at all Capital One 360 Café & Capital One® Bank ATMs, too. ATM Locator Opens a new window.