It’s free to withdrawal money at an Allpoint® ATM. You can access your cash for free at over 38,000 ATMs nationwide available in all 50 states. Even if you use an ATM that is not in the Allpoint Network, Capital One 360 will not charge you a fee, but be aware that the ATM owner may. To avoid paying a fee, ask for cash back when making a purchase using your Card PIN at participating merchants. If you see that you have been charged for using an Allpoint ® ATM, click on the transaction and then the “Submit a request to dispute this transaction” link, or give us a call at 1-888-464-0727, 8 AM to 8 PM, 7 days a week.
Please Note: If the surcharge screen appears during your Allpoint ATM transaction, press “yes” to accept the surcharge and proceed with your withdrawal. You will NOT be charged the surcharge or Allpoint will refund your money. Refunds are paid only for the surcharge.