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Types of Account Ownership

Can I have a Power of Attorney account?

While we don’t offer any custodial accounts, we understand you may need a Power of Attorney if an emergency comes up.  You can designate an attorney-in-fact (the person authorized to act on your behalf) who can:

  • Close your 360 Checking and send the funds back to your linked checking account.  If you don’t have a valid linked checking account, we’ll mail a check to the requested address
  • Request statements, tax forms or balance verification on your behalf for situations like Medicaid or housing assistance

Keep in mind, an attorney-in-fact can’t:

  • Change any of your personal information, including your contact information or linked checking account information
  • Add him/herself as a joint holder on your account

You’ll need to provide the following in order to establish a Power of Attorney:

  1. A notarized photocopy of the original Power of Attorney Documents that includes:
    • The name of your Power of Attorney who is acting as the attorney-in-fact
    • Statements authorizing the attorney-in-fact to obtain information regarding your accounts and close them, and that the authorization is effective even if you become incapacitated  
    • Your signature
  2. A notarized Guardian/Conservator/Agent Instruction Form

These Power of Attorney documents can be submitted one of two ways:

  • Mail to:

Capital One 360
Attn: Operations
P.O. BOX 60
St. Cloud , MN 56302

  • Fax to 1-866-464-3582, Attn: Operations

Can my 360 Checking or 360 Savings be a living trust?

Yes. You can register your 360 Checking, 360 Savings or CD in the name of a Revocable Living Trust. Before you do this, make sure the ownership on your account matches your trust. For example, the Grantor of your trust must be the primary account holder and at least 18 years old. If you list a Trustee, he/she must also be the joint account holder.

To make ownership changes:

  1. Sign in to capitalone360.com with your Customer Number or Saver ID and PIN
  2. Click on your 360 Checking, 360 Savings or CD and then go to the ‘Forms’ tab.
  3. Go to the 'Living Trust' section and register your account online, or complete the ‘Certification of Trust' form and send it back to us. Keep in mind:

  • The Grantor and Trustee must be 18 or older.
  • If the Grantor’s name isn’t included in the title of the trust, you’ll also need to send a copy of the first page of the trust document.
  • The Grantor and Trustee names and addresses on the 'Certification of Trust' form must match the account information we have on file.

If you choose to fill out the ‘Certification of Trust’ form instead of registering online, you can return it along with any supporting documentation one of three ways:

Email: livingtrust@capitalone360.com
Fax: 1-877-464-3714
Mail: Capital One 360
P.O. Box 60
St. Cloud, MN 56302

What's the difference between a primary and joint account holder?

The primary account holder is responsible for any tax implications related to the account and receives account statements. The joint holder still has full access to the account but wouldn’t receive tax forms or statements.

Any owner of the account may: (i) withdraw or transfer the balance without the other owner's consent; (ii) make deposits, close or pledge the account to us as collateral for a debt owed to us; and (iii) endorse and deposit checks payable to any joint owner.

Can I open a Kids Savings Account in the name of a trust?

No, a Kids Saving Account can only be opened as a joint account with an adult.

How do I change the name of the trust my account is registered in?

If you want to change which living trust your account is registered in, just follow these steps:

  1. Sign in to capitalone360.com and click on the account that you need to change.
  2. Go to the ‘Forms’ tab and print out the Certification of Trust form.
  3. Complete the form and return it to us by mail, fax or email: 
  • Email:  livingtrust@capitalone360.com
  • Fax:    1-877-464-3714
  • Mail:    Capital One 360
               P.O. Box 60
               St. Cloud, MN 56302

Be sure to include a note explaining that the form is being sent to update the name on your existing Living Trust. Once we receive the form, your account will be updated within 2 business days.

Can I put my account in the name of more than one revocable living trust?

No, your account can only be in the name of one Revocable Living Trust. You can, however, have multiple accounts in different trust names or change the name of the trust your account is registered in.

What's a joint account?

A joint account is shared by you and one other person. It's usually opened by couples, but that's not always the case. Both people on the account must have a valid Social Security Number. Also, whoever is listed as the primary account holder on a joint account is responsible for any tax implications related to the account.