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Add/Remove Joint Holders

How do I add a joint account holder to my 360 Checking?

To add a joint account holder online:

 

  1. Sign in to capitalone360.com
  2. Click on your 360 Checking
  3. Go to the 'Account Details' tab
  4. Next to 'Secondary Account Holder', click 'Add' and follow the steps

 

The joint account holder you're adding will receive their own individual sign in information as part of this process.

Please Note: If the joint account holder you’re adding is an existing Capital One 360 Customer, they will be asked to enter their individual sign in information as part of the process if you choose the option to complete the process together.

In order for the joint account holder to transfer money in or out of the account, they must have a linked account.

Customers under the age of 18 cannot be added to 360 Checking. 

How do I remove a joint account holder from my 360 Checking?

Customers are unable to remove a joint holder from 360 Checking and Total Control Checking accounts.

How do I add a joint account holder to my 360 Savings?

To add a joint account holder online:

  1. Sign in to capitalone360.com
  2. Click on the account that you'd like to add a joint account holder to.
  3. Go to the 'Account Details' tab.
  4. Click 'Add' next to 'Secondary Account Holder' and follow the steps.

The joint account holder you're adding will receive their own individual sign in information as part of this process.

Please note: If the joint account holder you’re adding is an existing Capital One 360 Customer, they will be asked to enter their individual sign in information as part of the process if you choose the option to complete the process together.

In order for the joint account holder to transfer money in or out of the account, they must have a linked account.

To add a minor (under the age of 18 years), please give us a call at 1-888-464-0727 from 8 AM to 8 PM, 7 days a week and an Associate will be happy to assist you.

How do I remove a joint account holder from my 360 Savings?

To remove a joint account holder online:

 

  1. Sign in to capitalone360.com.
  2. Click on the account you would like to remove your joint account holder from.
  3. Go to the 'Account Details' tab.
  4. Select 'Change' next to your joint account holder and follow the steps.

How do I add a joint account holder to my CD?

To add a joint account holder online:

  1. Sign in to capitalone360.com.
  2. Click on the account you would like to add your joint account holder to.
  3. Go to the 'Account Details' tab.
  4. Next to 'Secondary Account Holder' click on 'Add' and follow the steps.

The joint account holder you're adding will receive their own individual sign in information as part of this process.

Please note: If the joint account holder you’re adding is an existing Capital One 360 Customer, they will be asked to enter their own individual sign in information as part of the process if you choose the option to complete the process together.

In order for the joint account holder to transfer money in or out of the account, they must have a linked account.

To add a minor (under the age of 18 years), please give us a call us at 1-888-464-0727 from 8 AM to 8 PM, 7 days a week and an Associate will be happy to assist you.

How do I remove a joint account holder from my CD?

To remove a joint account holder online:

 

  1. Sign in to capitalone360.com
  2. Click on the account you would like to remove your joint account holder from.
  3. Go to the 'Account Details' tab.
  4. Next to your joint account holder, click 'Change' and follow the steps.

How can I remove an account holder who has passed away?

We’re sorry to hear about your loss. We want this process to be as easy as possible, so, whether it’s a single or joint account or a Home Loan, visit capitalone360.com/settlement Opens a new windowfor all the info you’ll need. If you have any questions, please give us a call at 1-888-464-0727 and an Associate will help you out.

Can I add someone's name to my mortgage?

Yes, you can add someone to the title of the property by executing a deed of transfer. You may want to consult an attorney to have this done. You can only add someone to liability for the loan through an assumption Opens a new window or refinance.

How do I provide you authorization to discuss my loan(s) with my spouse or a third party?

In order to discuss your loan with a third party or spouse who isn't on the loan, we need your signed authorization. Please send a letter to our Customer Service Opens a new window department, signed by all parties on the loan, with the specific names of those authorized to receive information.

How do I remove my ex-spouse from my loan?

An ex-spouse’s name can be removed from our billing records by providing us with a copy of the divorce decree and deed transferring title. The ex-spouse can only be relieved of liability for repayment of the loan through an assumption Opens a new window or refinance.

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Banking and lending products and services are offered by Capital One, N.A. NMLS ID 453156, and
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Investment advisory services are provided by Capital One Advisors, LLC, an SEC-registered investment advisor.
Insurance products are offered through Capital One Agency, LLC.

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