Skip The Basics Links
What is CheckMate and how do I access it?
CheckMate allows anyone with an Capital One 360 Savings account, Kids Savings Account, 360 Checking or MONEY to deposit checks from anywhere. To access CheckMate - Mobile:
How do I deposit a check with my phone?
Depositing your check is easy. Sign in to the Capital One 360 mobile app, then follow these steps:
Still need help? Check out Opens a new window our demo.
What kind of checks can I deposit?
We’ll accept U.S. personal, business, and federal checks.
Deposits that won’t be accepted include:
Are there any fees to use CheckMate?
Nope, CheckMate is a completely FREE way for you to deposit checks into your Capital One 360 account(s), faster.
What should I do with my check after I deposit it?
Hang on to your check until you receive an email from us confirming that your check has been successfully deposited. After that, go ahead and void the check by writing "VOID" across it.
When will my check deposit be available?
Checks deposits are generally available next business day. However, in some cases, some or all of your deposit may be held for up to 5 business days. Deposits begin earning interest on the 2nd business day after the transaction is initiated. If you're depositing a check from another 360 Checking account or from a Capital One Bank account, the entire amount of the check will be available next business day.
Is there a cut off time in order to have funds available the next business day?
Checks deposited after 5 PM ET Monday through Friday, and anytime on Saturdays, Sundays or federal holidays will be processed the next business day and made available based on the info above.
I noticed my check was rejected, what happened?
There are a few reasons why your check may have been rejected. But don’t worry; we’ll let you know what the issue was in your check details and send you an email with the reason.
To view your check details:
Depending on the issue, you may be able to resubmit the check.
I deposited my check into the wrong account, what should I do?
Hang tight. Once your deposit becomes available, you can transfer the money into the account you want, and because it’s an internal transfer (this includes Capital One Bank accounts), the funds will be available immediately.
What would cause my check to be rejected?
There are a few reasons why your check would be rejected. Here are a few examples:
What can I do with the Banking app?
• My Accounts - View your account balances.