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Confirming a Link

How do I verify my external account if I opened my account online and added an external link?

To confirm ownership of your linked checking account:

  1. Within 2 business days of adding the link, Capital One will make 2 small test deposits (each less than $1.00) into your external checking account, followed by one withdrawal for the total amount of the two test deposits.
  2. Review the activity on your external checking account to determine the small amount(s) 2-4 business days after adding the link.
  3. Once you have the amount(s), sign in to capitalone360.com and click on the ‘External Accounts’ tab. Select ‘Unconfirmed’ and enter the 2 small amount(s).

Your link must be confirmed in order to transfer money from your Capital One 360 account. If this is a joint account and you indicate that both you and the joint account holder own the linked account, you must both sign in to capitalone360.com with your individual sign in information and complete the steps above.

Please Note: For new Capital One 360 accounts, your initial deposit will not be withdrawn until you verify ownership of your linked account by confirming these test deposits. .

View a short interactive demo Opens a new window on how to confirm linked accounts.

If I opened a joint account is there anything different I need to do to verify my linked account?

If you opened a joint account online, both you and your joint holder will have to verify your linked account if you indicated that you both own the linked account. We’ll send 2 small deposits to your jointly owned external checking account.

To verify your link, you and the joint account holder must both sign in to capitalone360.com with your individual sign in information and complete the steps above. You must both do this in order to withdraw money from your Capital One 360 account.

How do I confirm my link?

To confirm ownership of your linked checking account:

  1. You must verify 2 small amounts (you may see one or two small deposits – each less than $1.00) that we will deposit in your checking account.
  2. Review the activity on your external checking account to determine the small amount(s) 2-4 business days after adding the link.
  3. Once you have the amount(s), sign in to capitalone360.com and click on the ‘External Accounts’ tab. Select ‘Unconfirmed’ and enter the 2 small amount(s).

Your link must be confirmed in order to transfer money from your Capital One 360 account to the external account. If this is a joint account and you indicate that both you and the joint account holder own the linked account, you must both individually sign in to capitalone360.com and complete the steps above.

Please Note: Your initial deposit into your Capital One 360 account is withdrawn from your linked checking account following the submission of your application. This will occur prior to receiving the two small deposits.

View a short interactive demo Opens a new window on how to confirm linked accounts.

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