For most bills, we can deliver your payment 2 business days after you submit the payment. If we send the payment by check, it can take 5 business days for your biller to receive it.
When you enter an amount for the payment, Bill Pay automatically displays the earliest date you can select to have the payment sent. You can either accept this date or change it to a later one.
When you set up a payment, the debit date and the pay date will give you an indication how the payment will be made. If the pay date is 1 business day after the debit date, it will be sent electronically. If the pay date is 4 business days after the debit date, it will be sent via paper.
Payments or withdrawals will always be prioritized in the following order when being paid.
We’ll then process all scheduled Bill Pay and Mail a Check instructions for that day from highest to lowest dollar amount. We’ll attempt every scheduled payment until we use up your available balance (including your Overdraft Line of Credit).
For example, if you schedule three Bill Payments for $1,000, $500 and $250 for the same business day, but only have $1,250 available (including your Overdraft Line or Credit), we’ll first pay the $1,000 payment. Next, we’ll attempt the $500 payment. Since you won’t have enough funds to make the payment, it won’t be sent. Next, we’ll attempt the $250 payment, which will be processed since you have enough funds to cover it.
You can view this info online or set up an email notification that will alert you when a check has been cleared.
To view this info online:
To receive an email notification when a check is cashed:
Rent is a bill like any other, so use Bill Pay:
You could even set up an automatic payment to go out every month so you don’t have to think about it. You'll save time and money – no stamps, no envelope, no having to go put it in the mail slot. To set up an automatic payment:
Rest assured, your payment will be sent. It’s considered pending while we verify the delivery type (electronic or paper) and the estimated arrival date. Once we receive this information, your payment will move to the ‘History’ section, somewhere around 10 PM.
To delete the entire recurring payment series:
You'll see the ’Automatic Payment’ icon in the ‘Bill Pay Center’. You’ll also see the payment in your 360 Checking Account Details page in the ‘Scheduled’ section with a frequency of ‘Recurring’. To update or delete an automatic payment, click on ‘Manage My Bills’ and select the biller.
To delete the next scheduled automatic payment without deleting the entire series clicking on the ‘Delete’ button next to the transaction listed in the ‘Pending Payments’ section in the ‘Bill Pay Center’.
If you’re setting up a recurring payment for a set amount over a set amount of time, you can choose the option to have a different amount paid at the last payment in the recurring series on the end date you select.
Let’s say for example, you bought a flat screen TV for $1,500 and you have 12 months to pay it off. You decide to make 11 monthly payments of $100 and then pay the entire remaining balance ($400) in the last monthly payment of the recurring payment series. An end date must be selected in order to choose this option.
We mask the full account number for your security. But don’t worry, we have all the information you entered saved and your payment will go to the right place.
Bill Payments are limited to $100,000 per transaction.
A Biller Initiated Check, or "Sight Draft", happens when you give your account and routing number to a biller but the biller sends a paper request for payment rather than electronically withdrawing the funds from your account. We'll send the payment on your behalf for the amount requested to the biller.